Alert error code

Question

Hi, I'm new to IPmonitor and have a question.  I have been evaluating the version 9 software. I have been impressed. I do have an alert that I don't seem to know what it means. The alert comes from multiple monitors and just says the following: A security package specific error occurred; oserror: 0x80070721

Does anyone know what that means?

I checked the event logs on the server in question and didn't seee any errors for that time of ocurrance.

Thanks in Advance.

eskador · Answer

I'd love to, unfortunately our service contract ran out a bout a year ago...

Guess its time to call sales and figure out what kind of deal they'll make us.

Thanks for the help.

RogerWong · Answer

Have you installed the ipMonitor 9.0.1 update? This update addresses most of the 0x80070721 issues.

http://support.solarwinds.com/

eskador · Answer

I tried the steps in the knowledge base but I am still getting this problem intermitently.

I have 9 monitors for Event Logs that look at 3 servers (each server has 3 monitors). On one of the servers everything appears to be working, and on the other two servers 2 of the three monitors get this error "A security package specific error occurred; oserror: 0x80070721"

Any ideas?