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Windows Credentials Cross Domains

Hi there....

We've been working on this problem for some time, and haven't come up with a solution as of yet. Unfortunately, the documents were a bit confusing so I'm hoping you all can interpret it for us.

This is in regards to adding a DHCP server to IPAM. We have the node added and visible. I've created a service account that has Local Administrator, DHCP User, and DHCP Administrator added to it.

I've added this account to Solarwinds.

Unfortunately, when we add the DHCP server to IPAM using those credentials, it's telling us

Test Failed
Logon failure: the user has not been granted the requested logon type at this computer Learn more »

What is confusing us in finding the solution is when the guide says...

IPAM impersonates the specified account on the local computer in order gain access. If the IPAM computer is not within the same windows domain as the DHCP server, the IPAM computer must have the identical account and password.

I'm not sure what that means....where does the IPAM computer need the identical account and password? Local Administrators? I'm not sure.

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Accepted answers

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silverbacksays

Here's the solution to this problem, from the Success Centre:

Add a DHCP server from another domain - SolarWinds Worldwide, LLC. Help and Support

Whilst this is a somewhat old question, I hope the above helps others who come across this problem!

caleyjay7

That knowledge article doesn't make any sense...

If your IPAM server is Domain1\IPAM, and your adding a DHCP server: Domain2\DHCP, how does creating a local user on IPAM fix this? Surely IPAM\username isn't going to work when adding Domain2\DHCP because that authentication is still going to go to Domain2\DC...

Even if you were to create a domain account for this purpose, Domain1\Username will never be able to logon to Domain2.

elien

did you ever fixed your issues ? I am having similar issues, itrying poll my dhcp server and my account has local admin access and still getting " logon failure: the user has not been granted the requested logon type at this computer"