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Am having an error when trying to run a report on NTA

Am having this issue, does anybody faced this issue.

System.InvalidOperationException: No information found for NodeID 7.   at SolarWinds.Netflow.Reporting.DAL.NetFlowDetailStateDAL.Update(Int64 nodeID)   at SolarWinds.Netflow.Reporting.DAL.NetFlowDetailStateDAL.GetLastIntervalProcessed(Int64 nodeID)   at SolarWinds.Netflow.Reporting.TimePeriodSettingsHelper.FormatQueryForRetentionExtended(String format, FilterCollection filters)   at SolarWinds.Netflow.Reporting.ReportingDAL.ProtocolsDAL.BuildTopProtocolsQuery(Int32 count, FilterCollection filters)   at SolarWinds.Netflow.Reporting.ReportingDAL.ProtocolsDAL.BuildAsyncBatch(Int32 count, FilterCollection filters)   at SolarWinds.Netflow.Reporting.ReportingDAL.ProtocolsDAL.BuildBatch(FilterCollection filters, Int32 count, Boolean tx, Boolean rx)   at SolarWinds.Netflow.Reporting.ReportingDAL.ReportingDALBase.BeginGetReport(FilterCollection filters, Int32 count, Boolean tx, Boolean rx, Boolean includeAreaChartData)   at SolarWinds.Netflow.Web.NetflowObject.BeginGetProtocolsReport(Int32 rowCount, Boolean includeAreaChartData)   at SolarWinds.Netflow.Web.UI.TopProtocolsResource.BeginGetData()   at SolarWinds.Netflow.Web.UI.TopXXBase.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at System.Web.UI.Control.DataBindChildren()   at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)   at System.Web.UI.Control.DataBind()   at Orion_Netflow_IPAddressGroupDetails.OnLoad(EventArgs e)   at System.Web.UI.Control.LoadRecursive()   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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SteveSW

Walidd,

Can you describe the steps you took that led to the error?

Steve

Walidd

Hi Steve,

Here is the steps,

1- open the Orion web console & pressing on NetFlow Traffic Analysis.

2- under my Netflow sources, i choosed my router which is RV082 Linksys

3- Under Traffic View Builder am choosing, "IP Addresses group" and then build.
4- am choosing the Ip range

5 - selecing my RV082 Router as my router and it's the gateway also.

6 - time am choosing that last 15 min

7 - submit

Regards.

Walid

SteveSW

Walidd,

I was thinking this might be for the Netflow free tool, my mistake. Let me see if I can get someone from the NTA team to address this question.

Steve

danielleh

Moving this to the NTA forum. Please follow this conversation there.

Thank you,
DH

ondrej.salplachta

Hello,
please which version of NTA do you have? According to this stack trace it seems as older version than latest 3.8. I recommend to update to 3.8 where we addressed and fixed issues related to the Reporting. Is it possible to upgrade to 3.8?

Thanks,
Ondrej