SMS Alerts

Question

I am aware that SolarWinds requires 3rd party software to send text messages. Has anyone successfully sent an e-mail to the carrier and have it converted to a text message? For example: 1235558000@carrier.com

I have tried and haven't been able to get it successfully send anything and wondering if it is limitations with SolarWinds or somewhere else on the network.

prawij · Answer

We used to send emails to XXXXXX@vtext.com until Verizon recently ended support for that, we then had to go to a third party vendor to do the translation.

mbird · Answer

We do this with some alerts to pagers, works OK here just as you outlined in your post with number@carrier, check to make sure your carrier/mail server (we had Exchange previously and now are on Office 365) supports messages relayed in this fashion.