Horrible loading times for Manage Subnets & IP Addresses view

Hi,

Our Manage Subnets & IP Addresses view currently take upwards of 5 minutes to load, no matter which browser is being used.

We created a ticket with support but nothing is being done to identify or resolve the issue. Is there anyone left in the IPAM team?

IPAM v4.8.0

ding ding ding

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Deltona

I got a reply from the support agent informing me that development have identified a bug in the product and that this bug would be added to a list of known defects and will be prioritized for a future release - according to its severity and scope of impact to the customer base.

We value your opinion as a customer and without you
we wouldn’t have such strong features in our products. Please be sure to keep
an eye on our future published release notes, where our list of bug fixes are
documented.

At the moment, we have no definite timeline yet on
when the fix/patch release will be. The development team is still working on
making sure that it will be stable enough for a general release.

No buddy drop, no workaround, nothing of any substance was offered. Waiting 5+ minutes for the IPAM page to load is NOT ACCEPTABLE!

ding can you please sync in with management and development and find a solution to this product-breaking issue a.s.a.p?

ding

I agree with you Deltona. That amount of time to load a page is not acceptable in the least. Let me look into the details of your case so we can discuss.

bogdan.stan

Are you using the stand alone IPAM or the platform integration with Orion ?

I had a similar problem on version 4.6 platform integrated and i was able to track it down to database performance cause by incorect migration of SNMP V3 crediantials, using Hubble.

Turn on and use Hubble - SolarWinds Worldwide, LLC. Help and Support

Also you can try the new release IPAM v4.8.1 if you havent already.

IP Address Manager 4.8.1 Release Notes - SolarWinds Worldwide, LLC. Help and Support

Deltona

Hubble won't help in this case and we are already running 4.8.1

Deltona

Got a buddy drop from development. It has been implemented and the page is loading instantly now.

Thanks.

ding

YAY! I'm glad it worked for you!