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Unable to activate v10

I opened a support ticket yesterday, but have not been contacted for the issue.

Version 10 was working fine for a while, then one day it prompted me to activate it again. Since that day I have been unable to use any of the tools I need, MIB-walker/IP Management/etc etc.

I have done a repair on it, I have uninstalled, cleaned the registry.

Even when I try to use another activation code, I get a response back right away that says it can't activate.

I do have Cisco Security Agent running on the machine, and have not seen a prompt for something being denied. I have even put the agent into test mode and still can not activate.

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engineer's_toolset_v10

Accepted answers

All comments

ElisabethZakes

The case history on your support ticket shows you were sent a reply early this morning (Central time) with some suggestions. If you did not receive that reply, please let me know and I'll have the technician follow up with you.

BXIV

I have had no reply via phone or email. Now I can not verify if the email did not go to my boss.

ElisabethZakes

Replied offline.