Newbie quesiton...deleting former employee from receiving alerts

Question

Hi

I was just handed the responsibility of administration of our Solar Winds monitoring platform and the first item I would like to address is 'How to delete former employee from receiving alerts globally' ?  The former admin was set up to receive alerts on her personal cell phone  and would like to stop receiving.  Is there a way to look up  which alerts user was receiving and do a one time delete of user name name?  Please advise and thanks for your support.

John

japonte65 · Answer

Thanks for the info !  I appreciate it !!

amarnath_r · Answer

As @Jemertz said, I generally used to create a DL or mail box for all my customers and configure all those alerts only to that, I haven't added any where addressing a person directly.

There is an option to include recipients for Multiple alerts at a time in action manger.. But There is no option to remove...  And I have tried from Database Manager to find out which table has the information, Unfortunately none of the alert tables has this information as far as I checked.

japonte65 · Answer

Thanks for the tip!  I will take time to set up the groups like you detailed!

Thanks!!