Alert for Volume Space Available not doing what I was expecting

Question

Hi,

I have read through the forum on this subject to try and find out what I am doing wrong but can't find it. I thought this would be a simple and quick to set up alert. The request from the server owner is to have an alert on the D: \ drive to email Service Desk when there is 2GB or less Space Available.

I set the alert up for testing to get the details of the D: \ drive like this:

Trigger Alert when all of the following apply

NodeName is equal to (Node)

Caption contains D:

VolumeType is equal to Fixed Disk

I do a test on the server(Node) in question and the email reports back the correct disk details on that server:

server(Node) disk space available is down to 56.3 G on D: \ Label:Data 888888

So that worked but as soon as I add the

Trigger Alert when all of the following apply

NodeName is equal to (Node)

Caption contains D:

VolumeType is equal to Fixed Disk

VolumeSpaceAvailable is less than 60000000000 (This is to catch in the test as currently the server has 56.3GB - will set to 2GB when I get the right response)

I get the wrong Volume in the email:

server(Node) disk space available is down to 1.5 G on Virtual Memory

Why am I getting Virtual Memory even though I am triggering on D: \?

I guess i am doing something wrong here but I can't see what - anyone else?

Kind regards,

Z.

zyontist · Answer

Off to raise a support call i am either doing something very odd here or there is some logic issue in the alerting. I exported the alert to check that didn't have something odd in there but that looks OK too.

zyontist · Answer

Surely the following is so specific I shouldn't need the rest:

VolumeSpaceAvailable is less than 60000000000

FullName contains (Node) -D:\ Label:Data <serial number>

Using the full name there is only one but I still get the Virtual Memory alarming - I even added a trigger to not alarm on Virtual Memory but it still did???

zyontist · Answer

Hi, I have tried some more tests using the Volume options in the trigger and email to see if I can get what I need. I tried it with just the Fixed disk option and got the following response: Not specific I got C:\, D: \ and Virtual Memory alarms (So 3 alarms in this test) all 3 had less than 60GB so this was expected. NodeName is equal to (Node) VolumeType is equal to Fixed Disk <- or mount point - same results VolumeSpaceAvailable is less than 60000000000 When I tried to be specific on the drive using the fullname option I still got 2 Alarms one for the D: \ drive and Virtual memory? Why I keep getting Virtual Memory as an alarm when it's this specific: NodeName is equal to (Node) VolumeType is equal to Fixed Disk <- or mount point - same results VolumeSpaceAvailable is less than 60000000000 FullName contains (Node) -D:\ Label:Data Surely the Virtual Memory doesn't contain the D: \ Label Data: so why is it alarming? Kind regards, Z.