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bstykemain

I am still getting a handle on Orion, but I have run into an error here. I created a report through the report manager in the web interface, I got it to send reports to email, however, when I try top save it to a share i just get an error. ScreenHunter_01 Oct. 19 16.06.jpg

I found the logs at C:\ProgramData\Solarwinds\Logs\Orion\ActionsExecutionReport.txt

Looking at this log gives me;

2016-10-19 15:54:30,577 [123] ERROR ReportingLogger - Action [Action: ID: 114, ActionType: SaveToDisk, Title: Save To Disk, Description: Save To Disk selected report in a specified format (CSV, PDF, or XLS), Enabled: True, Order: 1 , Context: EnviromentType: Reporting, for Account REAL_ESTATE\BStykemain] execution has failed.

System.Net.WebException: The remote server returned an error: (404) Not Found.

at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)

at System.Net.WebClient.DownloadData(Uri address)

at System.Net.WebClient.DownloadData(String address)

at SolarWinds.Orion.Core.Actions.Utility.WebPageFetcher.GetExcel(OrionWebClient client, String url, String& title)

at SolarWinds.Orion.Core.Actions.Impl.SaveToDiskURL.SaveToDiskURLExecutor.BuildAndSaveFile(ReportingActionContext reportingContext, SaveToDiskURLConfiguration config)

at SolarWinds.Orion.Core.Actions.Impl.SaveToDiskURL.SaveToDiskURLExecutor.ExecuteInternal()

at SolarWinds.Orion.Core.Actions.ActionExecutorBase.Execute(IServiceProvider serviceProvider, ActionDefinition definition, ActionContextBase context, CancellationToken cancellationToken)

Not sure on where to go next. Any help would be appreciated. Thanks.

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Accepted answers

tallyrich

I just built a schedule on my server and told it to save to disk.

Filled this in and tested and then saved. I did have to attach the report to this schedule. And I did get the report in my folder.

I'm on version 12.01 so that could be different if you have a different version.

All comments

tallyrich

Let's check the obvious things first (you probably have, but let's get them out of the way)

Do you have the exact path correctly represented to the destination folder?

Does the Solarwinds account have access to that folder?

Can you save the report to a folder local to the Solarwinds server? - Start there to test and then point it to the remote server.

bstykemain

The path is the correct one and the Solarwinds account is able to access it. Im unsure how to save locally though. I only see an option for a fileshare.

tallyrich

I just built a schedule on my server and told it to save to disk.

Filled this in and tested and then saved. I did have to attach the report to this schedule. And I did get the report in my folder.

I'm on version 12.01 so that could be different if you have a different version.