Regarding to the error mentioned, please execute the steps below:
- Execute the query below and confirm that the row PdfExport_GenerateINseparateProcess is marked as FALSE:
SELECT TOP 1000 * FROM [dbo].[websettings] where settingname like '%pdf%'
- Execute the query below:
UPDATE [dbo].[WebSettings] SET SettingValue='True' WHERE SettingName = 'PdfExport_GenerateInSeparateProcess'
- Execute the query below and confirm that the row PdfExport_GenerateINseparateProcess is marked as True:
SELECT TOP 1000 * FROM [dbo].[websettings] where settingname like '%pdf%'
- Restart Orion Services
- Restart IIS
Thanks
K:)