Computer-Explorer

Hi,

i want to see the Computer-Details in the explorer, but he always says WMI connection: no

Access denied. The User specified is in the DCOM-Group and Administrator-Group Firewall is off (just for testing ).

Did i froget something?

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Hi fmiehe,

Here are some steps to help troubleshoot this. Some of this you have already done but this covers most situations.

Also, if this is an XP machine make sure simple file sharing is disabled. (see how below)

Verify you can currently ping the machine by name from the EminentWare Server.
Verify that the account specified in the error is an admin on that machine
Verify that you can connect to that machine's admin$ (with the user specified in the error) using net use Z: \\machinename\admin$ /user:domain\username password
Verify that you can make a WMI Connection to the machine using wbemtest

From the EminentWare Server machine:

From run or from a command prompt launch wbemtest.exe
Click on the Connect button
Edit the default path with \\machinename\root\default
Supply the credentials used in the EminentWare credential ring (also in the error message) to connect to that client
Click Connect.

If you are unable to connect using wbemtest:

Check the firewall on the client machine:

If allowed by company policy you may also want to completely disable the firewall for testing purposes.
You will need to necessary ports open as outlined in this document EminentWare Components, Communications, and Required Ports

To check that DCOM in enabled - From the client machine:

Launch dcomcnfg from run or from a command prompt
On Windows7 - Under Console Root -> Component Services -> Computers right click on my computer and choose properties
Check on the Default Properties Tab and make sure Enable Distributed COM is checked.

To disable simple file sharing on XP, follow these steps:

Click Start, and then click My Computer.

On the Tools menu, click Folder Options.

Click the View tab.

In the Advanced Settings section, click to clear the Use simple file sharing (Recommended) check box.

Click OK.

-Sean