Cisco Tools adding data to end of config files

I just updated to ToolSet V9.2 and have also run the Toolset update.

Now when I use the Cisco tools, Viewer, Upload and Download, the configuration files are having blocks of data added to the end of the files.

If I download a file and make a change and then upload the file
then file has my change plus the previous data added to the end of the file.

I've created a new configuration file and uploaded it to the startup configuration. If I then download the startup configuration file I get the file with data from the running file added on the end.

Anyone have idea's?

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Accepted answers

Leonard_G

Update.

After meeting with support and they saw the steps that caused the issue, it appears to be a buffer flushing issue. They are working on a Hot fix for this.

The steps that caused the issueare as follows:

From the Cisco Veiwer tool if you download a config and then download agian without exiting the program there are lines added to the last download. Each download addeds these lines until you exit.

Thanks for the help on trouble shooting this.

All comments

chris.lapoint

Hi Leonard, thanks for your post. If you could post more details regarding the before and after of your configurations, we maybe be able to troubleshoot further here. However, I would also suggest opening a support ticket on this one so we can get this to dev for reproduction in-house.

Leonard_G

I already have a ticket open with support. Here is the end of the config file I uploaded.

control-plane

line con 0

line vty 0 4

transport input ssh

line vty 5 15

transport input ssh

ntp clock-period 36029254 ntp server 10.14.1.1 key 0 prefer

end

Here is what downloads from the switch:

control-plane

line con 0

line vty 0 4

transport input ssh

line vty 5 15

transport input ssh

ntp clock-period 36029241

ntp server 10.14.1.1 key 0 prefer

end

ane

line con 0

line vty 0 4

transport input ssh

line vty 5 15

transport input ssh

ntp clock-period 36029254

ntp server 10.14.1.1 key 0 prefer

end

254

ntp server 10.14.1.1 key 0 prefer

end

rver community CO_public RO

snmp-server community CO_admin RW

snmp-server location DNC1

snmp-server contact Leonard Gallatin

control-plane

line con 0

line vty 0 4

line vty 5 15

transport input ssh

ntp clock-period 36029248

ntp server 10.14.1.1 key 0 prefer

end

greg

Hey Leonard - Can I get some more information regarding the steps to get this to occur?

After selecting "upload config", are you selecting "entire config" or "selected text"?

When prompted, are you selecting "merge with currently running config" or "overwrite Startup..."

When re-downloading to verify, what config are you selecting: "currently running" or "startup".

Sorry for all the questions, but I am still trying to understand the problem.

Thanks,

Greg

Leonard_G

I'm uploading the entire config and overwriting the startup. I then download the startup config and that is when I see the added data.

If I look at the startup config, show config, on the switch with a SSH connection I also see the added data.

greg

Leonard - We are having trouble replicating your issue. I am going to have a TS representative contact you. To give me a head start, would you be willing to capture the SNMP and TFTP Traffic, and the contents of your TFTP Root folder? If so, I'll have the TS rep instruct you where to send it.

Thanks

Greg