How to create a package to uninstall a program with Patch Manager?

scottk

I am trying to create a package to uninstall or remove Adobe Air (it has been determined that it isn’t used in my organization and we want to uninstall rather than keep patching), but haven’t had any success. I created a support ticket with SolarWinds support looking for some best practices or an example on how to create package that will uninstall any software (which I could use as a reference in creating the package to uninstall Adobe Air myself). I was told that “our knowledge of this function is very limited in the support dept” and suggested that I create a post in these forms.

Any information would be greatly appreciated.

antwesor

scottk wrote: I am trying to create a package to uninstall or remove Adobe Air (it has been determined that it isn’t used in my organization and we want to uninstall rather than keep patching), but haven’t had any success. I created a support ticket with SolarWinds support looking for some best practices or an example on how to create package that will uninstall any software (which I could use as a reference in creating the package to uninstall Adobe Air myself). I was told that “our knowledge of this function is very limited in the support dept” and suggested that I create a post in these forms. Any information would be greatly appreciated.

This has been something that I needed to do as well Scott. I had a need to remove the old Java from some Windows XP workstations and the solution our team came up with was to create an .exe that did the uninstall. It was removing the Obsolete Java engine from an earlier version of Windows XP. I think we used some kind of C++ compiler to create the commands to remove the Obsolete Java into an .exe file. We then used Patch Manager to publish the 'package' and it seemed to work quite well. Let me know if you need more details and I will try to post the details of the project here. Hope this helps in the meantime.

Usually with Patch Manager the only way to remove a package is to have it installed with an MSI. I try to install using MSI's as much as possible so that I can use this feature.