Apoligies if this is not the proper place for this.
Does a usb AirCard 313U support SMS? This is is a Sierra Wireless product but apparently is a Netgear at heart.
First the cliff notes. Windows server 2008 R2 Enterprise SP1 64 bit. We are running SolarWinds Orion on this server. Orion Platform 2016.2.100, WPM 2.2.1, NPM 12.0.1, DPA 10.2.0, QoE 2.2.0, IVIM 2.1.2, SAM 6.3.0, NetPath 1.0.1 We are evaluating a program called PageGate. The goal is to use the AirCard 313U to send SMS messages for certain alerts. SolarWinds is hooked into PageGate just fine. Alert has been tested and fails at the modem. Using the provided software the modem will not send and SMS message. The modem browses just fine and I have verified with AT&T that the account.
So the question is, why no SMS. Here is some data. A tech from PageGate is wondering if there are specific AT or other commands that may need. Below are his findings.
Here are the steps I'm using to try to send an SMS through the 313u:
Establish a direct serial connection to the device.
Note:
> Command
< response> AT - Basic reset
< OK
> AT+CSQ - Signal Quality Check
> 99,99 (Tech Note: This response is unusual and indicates a potential connectivity issue with the device or the account associated with the device)
> AT+CMGF=1 - Enter text delivery mode
< OK
> AT+CMGS="Phone Number" - command to tell the device to send a text to the specified phone number
< OK
> The text of the message we want to send, terminated by a Ctrl+Z character for submission.
< ERROR
Here is what PageGate shows during the process, it is on the attachment.
So I can trigger the alert to kick off in Solarwinds. Pagegate gets it and tries but can't make the connection. Help.
