Unable to activate license on new server, Engineers Toolset/IP Monitor

I am receiving the error message when I install on new server:

"cannot install this software version because it was released after your maintenance agreement expired."

Is there a way to get the correct download version of the software we purchased before the maintenance expired?

We receive the same error message for Ip monitor and Engineer's Toolset

Find more posts tagged with

In order to get the older version of software, you'd have to contact SolarWinds support and see about getting the older download links from them.

Yeah, I did. I haven’t received a response. I was hoping that there were more solutions.

Unfortunately no, they'll have to provide the version for you in order to apply the correct license.