Kiwicat3.10 - Unable to write to file during running activities item

Hi all,

We just purchased new Kiwicat 3.10 and install on new server 2008 R2. Then imported devices/activities/db from old Kiwicat - from decommission server

When i run "Report.Version Table" or "Device.backup.Running config", it failed with infor log message below

1. Mail Error: I can get message from Kiwicat sends to my mailbox, but i would expect where correct 127.0.0.1 ? and what address should i enter ?

2. Something must be related to permission, i tried to adjust ACL of "Cattool3" folder , full control for current users, trustedInstaller...but still get the same message .

any idea to fix it ?

Thanks very much

!Kiwicat BryanBeckertcount

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Accepted answers

bkyle

CatTools is trying to use 127.0.0.1 as the mail server address. If you are not using the local system as your SMTP server, you will need to go to Options\Setup, and click on the Primary SMTP Server Setup tab. Here you can enter the correct address.

All comments

bkyle

tangbui

Hi Bkyle,

Thanks very much for your advise, i updated this part.

Now the only issue is unable write report file on server 2008

Any idea to fix this issue ?

Appreciated your help

tangbui

I just recognized that my old server was 2003 and when migrating to new server 2008, the path is append X86 on program files , updated this and work out

Thanks