WMI Performance Counter Returns no value?

I don't think this is a Solarwinds issue, but I'm curious if anyone's ever created a WMI performance counter monitor that returns no value. I'm using WMI Explorer to find what I'm looking for, and it seems to work for some things, but not what I'm looking for. APM also returns no information, but these counters work perfectly using Perfmon, so I'm a little confused. How is it that these performance counters can work so well with Perfmon, but when accessed using WMI I can only get the row labels and not the counter information?

Here's an example of my Query

select AverageMailSizeKB from Win32_PerfRawData_TmImssMTA_IMSS

The error back from APM is "Invalid WMI Query No results were returned by WQL query"

Find more posts tagged with

imss_wmi_trendmicro

standalone

unknown_user_name

WMI

Accepted answers

All comments

skaminski

Try to run the command wimadap /f from the command prompt. I've had that fix some WMI Performance Counter problems that I've had.

aLTeReGo

I think I managed to find the issue. Maybe someone from the Solarwinds APM development team can tell me if I'm on the right track or not. It think I've learned way more about WMI in the last few days than I ever really wanted to know.

It would seem as though my issue with the performance counters not populating WMI is due to the lack of a "WMI high-performance provider" in the InterScan Messaging Security Suite 7 product. The purpose of this is to provide Perfmon counter information to WMI. This can be seen when running Perfmon in WMI mode by executing "Perfmon.exe /WMI". When run in this mode it's not possible to add the counters I'm looking for, (greyed out) most likely because there's no WMI high-performance provider". Am I on the right track here devs?

efosshaug

Hi.

I have the same problem. Trend Micro had WMI support in IMSS 5.7 but it is gone in 7. Very annoying. No SNMP support either. I have posted a question to Trend Micro about this, and wil post as soon as I get an answer.

I really need to monitor the queues on my IMSS7 scanners

efosshaug

Update.

I followed skaminiskis advice and ran C:\WINDOWS\system32\wbem\wmiadap.exe /f on the scanner, and there all interesting WMI counters appeared.

Run

strComputer = "."
Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\CIMV2")
Set colItems = objWMIService.ExecQuery( _
    "SELECT * FROM Win32_PerfRawData_TmImssMTA_IMSS",,48)
For Each objItem in colItems
    Wscript.Echo "-----------------------------------"
    Wscript.Echo "Win32_PerfRawData_TmImssMTA_IMSS instance"
    Wscript.Echo "-----------------------------------"
    Wscript.Echo "RetryQueueSize: " & objItem.RetryQueueSize
Next

to find retry queue

I will create a full WMI APM and post it on the forum.