New to troubleshooting Solarwinds, what are some invaluable pieces of information I should know?

FormerMember

I will be supporting Solarwinds for a number of users.

So far, I have had around 5 weeks to get familiar with the product range, and suffice it to say; there is a lot to learn!

What are some pieces of information that you have found beneficial in your configuration/troubleshooting journeys? Typical things that would catch people less experienced out, perhaps?

Any help gratefully received!

wluther

hammondar​ While this does not directly answer anything for you, it is a good place to start gathering information on your new journey.

CourtesyIT​, our resident list master, has put together several posts that contain various points of interest.

Welcome to Solarwinds...........

Solarwinds Labs - One Stop Shop

NPM Core Training

Also, here is another thread, from just last month, with a similar question. (Which is actually included in the "Welcome to SolarWinds..." link, posted above)

Re: Just starting as solarwinds admin and Im looking for some solarwinds best practices... HELP!

Can you provide more detailed information in regards to what it is you are needing to accomplish? What modules will you be using? What will your server setup look like? How many, and which types of, devices will you be working with? What systems/solutions are currently in place, if any, and what will SolarWinds be taking over?

I hope this helps start you off in the right direction. Please let us know how things go.

Thank you,

-Will