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Appinsight for IIS in Unknown Status

Anyone have problems getting the status for Appinsight go to 'green' when all components are up? Initially, the SSL monitor wouldn't poll, so I disabled it. So, now when I hover over the site name, it says all components are up. but it is stuck in an unknown state.

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drfaria

I have this problem.

My IIS appinsight change to up and unknown many times per day.

orioncrack

Ditto.

Someone, please re-write Appinsight. I'd rather have a flexible and reliable application monitoring component than more bells and whistles.

bobby.alvarez

The best way to fix this is to unmanage this app monitor and then remanage. SolarWinds in general has a tough time going from unknown to green if there was a component that went into an unknown state. I have found the previously mentioned trick will get your app to go green again.