Hi All, we have added RFS6000 controller to NPM, we are able to see all the thin-points connected to this WLC, but NPM is not showing the fields 'IP Address, Channel and Number of Clients Connected' for all the thin-points.
Have you looked at the MIBs to see if these are located in the standard locations? I don't believe that this wireless controller is supported natively "out of the box" on NPM, you may need to configure custom pollers to pull the information that you are looking for. I've built a few custom pollers so I can assist if you aren't familiar with that.
Thanks for the response. We don't have exact MIBs to configure custom poller. can you help t collect these MIBs. It would be great if you could share the MIBs and procedure to configure custom poller.
Use a MIB walker (engineers toolset has one - you can use the trial version if needed) and point to the device. That will show you what all of the OIDs contain for information. I'll put together something with some steps and attach that shortly.
From your Solarwinds server:
Open Universal Device Poller
Click the + next to New Universal Device Poller
When the tool comes up you can enter as much of the OID as you know (gleaned from the MIB walk) or browse the MIB tree for the device. It will probably start with 1.3.6.1.4
Once you find the specific OID that you want click it and on the right side of the screen select the Vendor / Vendor name / device and click the Test button. This will give you the results of what that OID reveals about that specific device.
After you are satisfied that you have found the correct OID, click Select
Click Next and then select the node(s) to which you wish to apply this. Click test to verify, then click Next
Select how you want it to display and finish.
There are many more options, but this should get you started.
This is also documented in the NPM manual and that will discuss the options in more detail.
Dear Richard, I tried SNMP Walk from Solarwinds NPM server but it is breaking in the middle, I tried one more SNMP Walk tool which is command line based, but its also failing after some time. not giving all the ODIs.
Is there any other way I can collect the ODIs.
I did some internet searching and couldn't find information about the MIBs for that device. If you have a tech contact with your vendor they should be able to send you that. However, did either tool give you enough information to at least know what would come after the 1.3.6.1.4? (that should be the manufacturer) If so you can use the Universal Device Poller and "browse" around there. Once we have that piece I could do a screen sharing session with you and show you more details, if needed. Keep in mind as you ask the question about the manufacturer OID that many times a product will actually have more than one "branch" of the tree. For example I have products that have a branch under their name for the main chassis and board, but the actual interfaces are under the branch that has their manufacturers name. So depending upon the information that you are seeking you may need multiple manufacturer names. (Not trying to complicate things for you, but you need to be aware)
