License error bug?

I just inherited our SolarWinds Orion environment and was immediately asked what the following error means: A license check failed. This product has not been licensed. Go to the Windows Start menu and run 'SolarWinds Orion -> Netflow -> License Netflow.

When I review the specified menu, the popup displays that "Your Software License Key is Installed!"

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mcbridea

Hi mandg,

What version of Orion and NTA are you on?

Andy

mandg

I show Orion v8.5.1 and NTA v3.0.0.0

Thanks!

mcbridea

Can you see what your Orion and NTA licenses are? Launch license Manager. Does your NetFlow module match the Orion SL number?

mandg

Thanks, Andy- but I give up- where/how can I locate the "license Manager"?

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