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Alert Limitations against an existing NPM custom property, but viewable for others at the same time

Customising / Customizing a user view which I've previously raised with support I've now started looking into the "Alert Limitation Category" as defined in the Alert Properties.

So we're opening visibility to other users, but don't want them seeing everything (they are already part of a defined NPM custom property (CP)).

That CP as well as certain VCs and Storage Arrays have also been assigned to that user view, which works fine.

What doesn't however is Alerts / Events and Traps.

It is not possible to filter from that user view in the WebUI to only show Alerts/Events/Traps against the CPs set.

It just shows all, which I can't have seen - so currently they have to be hidden.

So I already have 45 locked down/approved alerts.

Am I going to have to create another 45 but include that CP as a condition for the alert to trigger, making it only visible on their view.

Meanwhile the original alert would also trigger and do what it usually does?? (appear in the greater NOC users view and also send an SNMP trap to our Manager of Managers)

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shuth

I just ran a quick test on my system. It looks like there are a few resource discrepancies and access issues but it looks like VMAN/IVIM is the main culprit - VMAN related alerts ignore the filter.

For example, I created a custom property and assigned a value to a couple of routers and switches. I created an account limitation and a new account using this limitation that limited it to the few devices. Logging off and on with this new account I found the following:

All Nodes shows my list of 3 test devices (2 x switches, 1 x router)
Hardware Health Overview resource says 5 Up devices but clicking on the 5 gives me a list of the 3 filtered devices. Weird thing is, after navigating around the system, that resource is now saying 3 devices (correct).
Events show VMAN/SRM related data as well as WPM data
Alerts resources and All Active Alerts page shows active VMAN alerts
WPM - clicking on a transaction shows me all the WPM data
SRM completely ignores the view limitations
IVIM partially ignores the view limitations - won't show a lists of devices but the integrated resources "Potential Virtualization Issues", etc. shows data.

Edit: Versions - Orion Platform 2016.2.100, WPM 2.2.1, IPAM 4.3.2, SRM 6.3.0, VNQM 4.2.4, NCM 7.5.1, NPM 12.0.1, DPA 10.2.0, QoE 2.2.0, NTA 4.2.1, IVIM 2.1.2, SAM 6.3.0, NetPath 1.0.1

squinsey

You can partially get around the device view hurdle for VMan / SRM by also using:

Group of Storage Arrays/Clusters

Group of Virtual Hosts

However, the 'Account Limitations' has a maximum of 3 limitations being used (regardless as the amount of VCs and Storage Arrays)

... and the alerts for those limitations does not get used as the filter profile for our original enquiry - Alerts, Events and Traps