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Subnet Add Problem

I have loaded the demo of IPAM and have only been able to add subnets with the subnet allocation wizard. When I click on add and subnet I always get this error. Anyone have any ideas?

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Accepted answers

bshopp

Please see following link for resolution - http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1139

All comments

bshopp

Can you tell me more about your environment? Are you on Orion 9.1 SP5? If you click ok, what happens?

gfaircloth

Thanks for the quick reply.

Yes I am on 9.1 SP5. When I click OK the add subnet window seems to be active and accepts input however anything I do in the CIDR field seems to cause an error. The mask and parent IP address fields are always greyed out possibly by design however the CIDR field does not change the mask so hence the error. I am going to try a reboot of the system this morning to reinitialize everything to see if that helps.

If you look at the error message either the right side of the filename is clipped or if its really using the name shown it does not exist. It may need a .cs afterward.

error1.jpg

CS_LIU

I have similar problem, except I can't seem to get anywhere !

Thanks in advance for any assistance, hoping it's a simple issue.

Specs on the environment

NPM 2000 9.1 SP5 on a -

Server Type: VMWare ESX 3.5 Virtual Machine
OS: Windows Server 2003 Standard Edition R2 /w Service Pack 2
Processor: single Intel Xeon 3.16GHZ
Memory: 4 GB

SQL - 2005 Standard Edition SP2

Server Type: VMWare ESX 3.5 Virtual Machine
OS: Windows Server 2003 Standard Edition R2 /w Service Pack 2
Processor: single Intel Xeon 3.16GHZ
Memory: 4 GB

KCWayner

Same is going on with our eval. I just installed it today. I was having a problem with adding subnets. Same message as above.

I finnaly figured out how to make it work. Not a nice way but if you first just create any dummy group, then you can add subnets to any group you want. After that you can delete the dummy. Definitely not a "feature". Also I have only been able to do this from the server, not my own computer. This definitely needs to be fixed for full usage.

KCWayner

bshopp

For sure noted and will be resolved. Couple things to try, if you cancel out and do a re-add again, do you see the same error?

Have you only seen this with IE? Can you try Firefox and see if you see the same issue?

Impaler

Same thing here as well....

Peter.Cooper

Can one of you try this workaround please?

Set your browser's cache settings to check for newer pages "automatically".

Next, try the add subnet dialog. It will indicate "operation aborted". Next try, the dialog again... it should work.

Please Let me know if this gets you past this while keeping to your browser of choice.

Thanks!

AlbanyNYMike

Add me to the list. IE will not allow the subnet windows to open.

I too have only been able to add networks using the subnet allocation wizard with varied results. Sometimes the scans pick up everything, some times they dont.
Total farce to try and chagre 5k USD for a product that is suspect.

This product seems like it should be $999 USD for unlimited.

Spreadsheets may be a pain, but thier acuracy is certain.

CS_LIU

BUMP!

Looking for an update!

bshopp

Regarding the IE issue? We are working on a fix for that, but in the meantime you can use Firefox and that works with no issues.

CS_LIU

Sure for those customers whose corporate policies allow such usage.

I guess the rest of us can just imagine how well the product works!

D'oh!

(I design and build networks, not policy!)

Nicki

Submitted ticket (Case #93265 Why do I receive an "Operation aborted" error message when I visit a Web page in Internet Explorer?)

Article ID: 927917 - Last Review: March 3, 2009 - Revision: 3.0
<http://support.microsoft.com/default.aspx/kb/927917>
Why do I receive an "Operation aborted" error message when I visit a Web page in Internet Explorer?
Answer: Internet Explorer 7 cannot display a particular element on a Web page on that Web site.

Two ways to fix:
1. upgrade to IE 8.0
2. web developers can make simple changes to the Web site that will make it fully compatible with Internet Explorer 7
(some of us are restricted from upgrade)

How to fix:
Write script blocks that modify only closed containers or that modify only the script's immediate container element. To do this, you can use a placeholder to close the target container, or you can move the script block into the container that you want to modify.

=================================================
Example 1.
the DIV element is a child container element. The SCRIPT block inside the DIV element tries to modify the BODY element. The BODY element is the unclosed parent container of the DIV element.
<html>
<body>
      <div>
                  <script type="text/Javascript">
                    document.body.innerHTML+="sample text";
                  </script>
      </div>
</body>
</html>

Method 1: Modify the parent element
Move the SCRIPT block into the scope of the BODY element. This is the container that the script is trying to modify.
<html>
<body>
      <div>
      </div>
      <script type="text/Javascript">
           document.body.innerHTML+="sample text";
      </script>
</body>
</html>

Method 2: Modify a closed container element
Add a closed container as a placeholder in the parent container element. Then, modify the new closed container with a script block.
<html>
<body>
      <div id="targetContainer">
      </div>
      <div>
      <script type="text/Javascript">
           document.getElementById('targetContainer').innerHTML+="sample text";
      </script>
      </div>
</body>
</html>

=========================================
Example 2
In this example, a SCRIPT block that is inside a deeply nested TD container element tries to modify a parent container BODY element by using the appendChild method.
<html>
<body>
      <table>
                <tr>
                         <td>
                                 <script type="text/Javascript">
                                                  var d = document.createElement('div');
                                                  document.body.appendChild(d);
                                 </script>
                         </td>
                 </tr>
      </table>
</body>
</html>

To resolve this problem, move the SCRIPT block into the BODY element.
<html>
<body>
      <table>
                <tr>
                        <td>
                       </td>
                 </tr>
      </table>
      <script type="text/Javascript">
                                  var d = document.createElement('div');
                                  document.body.appendChild(d);
                     </script>
</body>
</html>

Peter.Cooper

Thanks Nicki,

We use $(document).ready or Ext.onReady to ensure we avoid this problem. However, Ext.onReady(), as we found out, is not safe to use within IFRAMEs.

The resolution, for us, is to avoid Ext.onReady within an IFRAME.