Hello All,
I will preface this by saying that SolarWinds and NPM are fairly new to me.
I am currently trying to set up alerts that discriminate their triggers by the type of device that goes down. I've tried creating three different custom properties for designating devices, including an integer value, a yes/no property, and an alphanumeric property. I applied these properties (e.g. yes to the yes/no) to two devices and the inverse properties (e.g. no to the yes/no) to two other devices. I then created a trigger to be specific to each type of trigger individually for multiple different tests.
Test Scenario 1 (Using just the yes/no qualifier):
Trigger alert when all the following apply:
Important_Network_Device is equal to yes
Node Status is equal to yes
Test Scenario 1 resulted in alerts being fired off for both devices that had the quality Important_Network_Device set yes and no. I am not fully aware if the test trigger tool automatically assumes the trigger is fully qualified, or if it runs through the process as if the device had actually gone down.
Test Scenario 2 (Using the yes/no and the alphanumeric qualifier):
Trigger alert when all the following apply:
Important_Network_Device is equal to yes
Priority_Group is equal to SWITCH
Node Status is equal to yes
Test Scenario 2 resulted in the same, alerts being fired off for any device regardless of whether or not it had the aforementioned properties. Any other configurations I tried resulted in alerts always being fired off, nor did any supression seem to have an effect.
The big question here is whether the triggers I am creating are flawed or if I have a fundamental misunderstanding of how the Advanced Alerts Manager's test button works.
