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Ping and Response Time

Just started adding a few devices to our IP Monitor install and added a few resources to the dashboard when I noticed a problem, see screen shot.

I always thought ping and response time were one in the same thing but obviously I'm wrong as there are huge discrepancies between the two in the screen shot.

Can someone explain to me what response time is doing as opposed to ping and why there should be such huge differences between the two.

Thanks

Jon

IPMonitor.jpg

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Accepted answers

Peter.Cooper

Hi Jon,

Response time is the timing of the key part of a Monitor test. With ping, it's going to be sub-second. With an Exchange Email Round-Trip Monitor, it'll be a lot longer, as we're timing a complete transaction across multiple services / devices.

When looking at response time for a web page next to ping, we're going to see they are miles apart. This is why we have a resource that targets just ping monitors... it paints a more useful picture.

Does that make sense?

All comments

Peter.Cooper

Hi Jon,

When looking at response time for a web page next to ping, we're going to see they are miles apart. This is why we have a resource that targets just ping monitors... it paints a more useful picture.

Does that make sense?

jonchill

It makes sense but I still don't know why the response time should be so different for the devices as I haven't setup any user experience monitors at the moment its just what monitors were picked up while adding the devices?

Jon

Peter.Cooper

When you click on EX-B1, what monitor is showing 5000+ ms response time?

Easiest way to find out is to click EX-B1, and scan the Monitor States web resource for the hightest "rtt" value.

jonchill

Peter

I'm being thick, I've now realised what your saying, the response time is the highest response time for any of the monitors for the particular device.

Thanks

Jon