Your ticket was unable to be submitted at this time due to an error. Please try again. We apologize for any inconvenience.
Thank you for reporting this. We are working on resolving this, in the meantime you can call customer service or submit the ticket as "technical support" and it should be allowed through.
Please let me know if you have any questions.
Had the same problem. Exactly the same error, whether I selected "Technical Support" or "Customer Services". Any update on this issue?
Hi rj-smith - can you double check this is still happening? Around the same time you posted this, we received an office-wide notification they had resolved some issues that were impacting Customer Portal, as well as some other internal applications. We want to make sure this is resolved for you, and if not, we can ping a few other folks. Thanks!
Hi, I'm afraid I still get the same error. Tried both "Tech Support" and "Customer Service" again.
