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EVAL of NTA 3.5 not off to good start

Cant seem to get the installer to finish..has error that NTA database is not an Orion NTA 3.1 database..you must install 3.1 before installing 3.5 upgrade.....

What do I need to do to get this eval running?

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Accepted answers

mcbridea

Hi Bryan,

This happens when 3.5 is installed on a machine or database that had pre 3.1 NTA installed in the past. Support can fix this quickly with a ticket.

Andy

All comments

mcbridea

Hi Bryan,

This happens when 3.5 is installed on a machine or database that had pre 3.1 NTA installed in the past. Support can fix this quickly with a ticket.

Andy

brian_duvall

Thanks Andy...I will work with support on this. I had done an eval of NTA a while back and that must be causing the issue.

chris.lapoint

Also, just FYI, we're working on making sure that the "ghosts of evals past" issue is resolved in future Orion releases.

techprof

I have been experiencing the same issue, so far no luck. Any update on this?