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Login failure on drive monitoring.

pacxin

I get this error after creating a drive space monitor.

Logon failure: unknown user name or bad password; oserror: 0x52e.

I know the user account and password are correct and the account has full accses.

it is a windows 2k server, not in the domain.

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Accepted answers

mark_wiggans

Try the following:

Create identical accounts (same account name & password) on the ipMonitor host and on the remote host
Ensure that this new local account has sufficient rights to login on both boxes

See this older knowledge base article for more details.

DOMAIN\user vs. user

All comments

bshopp

I would recommend a support ticket

chaldz

I believe the answer is in the PDF manual, but it has something to do with creating a username/password on the ipMonitor server the same as a username/password with admin rights on the server you are trying to access that is not on the same domain. Then you can use those same credentials within ipMonitor.

mark_wiggans

Try the following:

Create identical accounts (same account name & password) on the ipMonitor host and on the remote host
Ensure that this new local account has sufficient rights to login on both boxes

See this older knowledge base article for more details.

DOMAIN\user vs. user

pacxin

Thank you for the quick answer. Finaly had the time to test this today and worked like a charm.