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problems axl vnqm 4.2 with cucm 10.5

HI all,

am busy with installing Solarwinds and I have issues with setting up vnqm. When I try to add callmanager version 10.5, there are problems with axl. I know there were issues with computability version 4.1 with cucm 10.X, but those should be resolved in version 4.2. I followed all the requirements and tests were done according to

https://support.solarwinds.com/?title=Success_Center%2FVoIP_%26_Network_Quality_Manager_%28VNQM%29%2FTroubleshooting_Failed_AXL_Credentials&CMPSource=THW&CMP=REFDOM

I receive the following error : "Credentials validation failed due to an error: The server method 'ValidateAxlConnectionCredentials' failed"

Anybody who can help?

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Accepted answers

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jboeckx

HI ,

problem is fixed. : the problem was that with the version vnqm 4.2.3, axl doesn’t work with Cisco Callmanager. I had to install the 4.2.3 Hotfix 1 and then it worked.

Greetz,

Johan