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Is there a possibility to activate NTM Beta offline?

Hello,

I have a problem activating the ntm beta via the offline process. In my cotumer Portal there is exists no ntm beta product entry. Any Ideas?

Tobschm

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cobrien1

For that one it would probably be best to contact Support: SolarWinds Customer Support - We're Here to Help

tobschm

Mhm now we have a loop I already opened a ticket at solarwinds support (Case 707435) and they wrote:

"All beta questions are answered through our thwack site ..."

Happy halloween

cobrien1

I apologize. For some reason I missed that this was about the Beta even though you mentioned it in the subject. The license type I've provided does not work for offline activation. I'll PM you a new license, which should also be available in your customer portal for offline activation.

tobschm

Thanks for sending me a new code but sadly there is still no NTM Beta in my license Manager I take a screenshot from my license manager:

Do I get something wrong?