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Firefox Support?

Are any versions of Firefox supported in ipMonitor v10? I'm getting a "Browser is not supported!" error in the dashboard (map) - yes, with an exclamation point, as if Firefox 4 is some sort of rare anomaly. Before I upgrade to Firefox 5, can somebody please confirm for me that it is supported by ipMonitor 10? I really don't want to perform this upgrade if it won't help, being that one of my critical browser plug-ins isn't yet supported in Firefox 5.

For the record, I've tried researching this question on my own, but every Google result that hits the mark resolves to a SolarWinds portal page with nothing relevant to the indexed topic. I'm not sure what SolarWinds is doing to trip up Google, but it's very frustrating! [Note appropriate application of exclamation point.] ;-)

Any input is greatly appreciated.

Dave

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Donald_Francis

As far as I know they officially support IE and FireFox but not chrome as there are several little things here and there that do not work in it with the interface.

MarieB

Hey Dave--

As Donald says, IpMonitor 10 does support FF. Here's another thread that confirms that:

Looks like you may need to open a support ticket for this.

When you open a support ticket, would you:

--Reference this thread to Support.
--Post back here with a case number.
--Post any solutions you get from Support.

Many thx,

seigniory

All 8 staff members at my place get the same alert when using FFA 4 and/or 5. It's mostly cosmetic tho, as far as we can tell.

FormerMember

Will do.