Limited use of Dameware remote?

m_ishaq

Hi all.

I work as IT support at an offshore branch. The main headquarters uses Dameware Mini Remote Control Server (V 11.2.0.91) and we have 4 backup PCs located at HQ. My constant argument with the HQ IT department is that we require remote access permanently while they insist that only HQ should be responsible for the devices there.

My question is this: is it possible in Dameware to be provided with access to a specific PCs only? Am I dealing with a technical limitation here? I would like to explain to them if there is a method where I would be provided with access to only the specified PCs and nothing else.

Appreciate your help, thanks.

aaronengineer

Access to each system would be governed by the OUs or security groups to which you are associated.  For those PCs to which you want access, you would need to be a member of a group that has access to those.  If HQ can create an admin group that will apply only to those systems and apply it, then you would be able to log in.  So this isn't a technical limitation, this is an organizational limitation.