I had a hard drive crash and have been trying to put the software back into
my computer ever since. I do have internet access when I go to start
>programs >solarwinds engineers toolset>utilities>enter license
information, it gives me this error message>activation wizard can not
continue because current user does not have enough privileges to activate a
license. I dont know what that means as I have adminstrator privileges and have
never had a problem like this before. I try to use the toolset launcher and the
message says :The toolset is not licensed for free use. I am really frustrated
with this. The last 3 times I tried to get the software activated it always said
that it the license would not work but when I went to the customer portal it
said it was registered. I know now that it was because each time that you reset
the license I have to redownload a new software and uninstall the software that
is currently in the machine. But now I am trying to follow the proceedure and I
am getting this weird message. Can anyone help with this? It is driving me nuts trying to get the software back on my laptop.
Thanks,
Jamie
