Having Issues with LocalHost

nuggetbro

Hi Everyone,

I have IPMonitor 9.05. We are mostly domain, but we have systems on our DMZ and I would like to monitor those systems.

I have a Windows 2003 server (SP1) and I am trying to monitor services via WMI. The issue is that it won't accept the Local Admin credentials to let me get WMI information, giving me the error Unable to obtain the list of services from "*". Reason: Logon failure: unknown user name or bad password. (0x52e).

All the systems on the domain are using the same domain credentials and they work fine. This particular system is not on the domain.

I have tested the credentials with other WMI application and it works fine from the same box that IPMonitor is on.

With the credentials I have tried

Administrator

.\administrator

Administrator@localhost

localhost\administrator

servername\administrator

Am I missing something here?

Peter.Cooper

Hello nuggetbro,

Try the following:

1. Create identical accounts (same account name & password) on the ipMonitor host and on the DMZ host
2. Ensure that this new local account has sufficient rights to login on both boxes

See this older knowledge base article for more details.