How to clean up old installs/evaluations prior to NTA 3.6 install

Question

With the release of NTA 3.6, we've seen a lot of interest from past evaluators wanting to check out this new version.   However, because an older NTA eval was installed and then uninstalled, their Orion DBs still had old NTA entries that would cause the NTA 3.6 prerequisite checker to flag an issue.   For example, you might see an error message stating that it requires NTA 3.1 or later even though you've never purchased the NTA module.

Good news!  We've created a simple tool will perform the appropriate database/registry clean-up that will allow an NTA 3.6 evaluation to install properly.  It has been tested for versions 2.2, 2.2.1, and 3.0 but should work for all 2.x and 3.x versions. There is a readme in the zip.

You may download the tool here

NOTES:

* The steps performed by this tool are based on this KB
* Tool generates detailed .log file and its location is written to user at the end of execution* \ProgramData\SolarWinds\Logs\NTAUninst\NTAUninst.log   OR
* \Documents and Settings\All Users\Application Data\SolarWinds\Logs\NTAUninst\NTAUninst.log

ciscoman · Answer

HI GZhytar,

I'm so foolish.ehe..it is now working using capitalized 'Y'

GZhytar · Answer

ciscoman,

I've just realized that this tool requires you to enter capitalized Y. I  agree that that's quite weird, but please can you try it and it should do the magic.

thanks

ciscoman · Answer

yes, when i entered, it does nothing though I'm an admin on the server.