Where to get Thwack tech support?

Question

Hi all.  I'm trying to post a blog article, but it's not allowing me - and says to refresh page, which doesn't work, or contact my system admin.  I assume the error means the Thwack system admin?  Where?  Here?

Thanks,

Brannen

FormerMember · Answer

Hey pseudocyber‌,

Before blogs are published, they need to be checked to be sure they're aligned with what thwack promotes. We do have some external contributors (called ambassadors) who post in the Geek Speak‌ blog.

So, if you're still interested, would you mind sending me an email at maria.bungau@solarwinds.com with what you were thinking about posting?

Maria

pseudocyber · Answer

Here's a screenshot of the error.  I was trying to start a blog post.

If they're restricted to only a small group of users, why do you offer it as a choice for "normal user" like me, and then let me go all the way through, and not throw an error until I hit submit?  And then not say, "you don't have permissions", instead of "due to an error".

mrs.alterego · Answer

Hi pseudocyber‌ - can you send me a screenshot of what you're seeing? Are you attempting to start a "Blog Post" or are you attempting to start a discussion/question? Actual blog posts are restricted to our Head Geeks and Product Managers, but you can create discussions/questions or documents.