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Bandwidth Gauge problems after upgrade

Hi,

I recently upgraded my Engineer's Toolset to version 9.2. Now when I try to add another bandwidth gauge, it never makes it through the discovery. It stops at:

Discovering interfaces/ports ...

114 of 116

Stack Aggregated Link 04

I have let it sit overnight and it never gets past this. I have service pack 1 installed.

This is only happening with my 3Com switches, and only since the upgrade. I have a lot of Cisco switches that are still working fine for discovery. The particular switch I need to add this gauge for is a 4250T. I've tested this against my 4228G, 4200-28, and 4200-50 switches with the same result.

I've tried both my read-only and read-write SNMP community strings. When I try the "Test" on the initial discovery screen, it passes for both strings.

I read and tried the MIB Browser. Even though both community strings pass "Test" there too, when I try to get the tree it fails. It tells me that the device does not respond SNMP queries using the community string.

Any ideas on what to try?

Thanks in advance.

John

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greg

John - could you please contact support on this so we can get more information from you?

Thanks,

Greg

greg

John - I did some digging and found where you have already contacted support. One of the reps will follow up with you tomorrow.

Thanks,

Greg

JohnGordon

Greg,

Support has been great so far. We are making progress.

My problem with getting MIB Browser to talk to the switch was solved by disabling SNMP V2 requests, if anyone else is curious.

John

greg

For all those having an issue setting up Bandwidth Gauges on 3COM devices (which incorrectly report the number of interfaces on the device), we currently have a hotfix in QA, which should be releasing shortly. I will post here when it is available from support.

Thanks,

Greg