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Unable to configure Windows authentication

I just installed ServU MFT trial software. I ran thru the basic initial setup. I'm in my domain and am trying to configure Windows Authentication. When i click "configure Windows User Group" a message pops up saying "Please select or create a domain by selecting the "Manage Domain" button". that message doe snot make sense to me. A) there is no such button anywhere and I'm in the domain so how can I not have one created. Solarwinds tech support will not assist me since this is only a trial. Any help is greatly appreciated.

servUdomain.png

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neomatrix1217

Can you use LDAP instead?

Strensnik

Thanks, I'll try LDAP...but I shouldn't have to. Unless you are asking me too for troubleshooting purposes?? Without even knowing this software, I feel LDAP won't give me as much as AD authentication will.

Strensnik

nope, same popup when I click Configure Default LDAP Group. see attached

ldap.png

erunaheru

Found this when I ran into the same problem, hopefully my solution helps. We tested on both 2012R2 and 2019, only had the problem on 2019. I suspect it's an IE configuration issue.

I created a local user with global admin permissions, logged into the web client from my workstation with that user, and configured LDAP from there.