Cisco Call manager CDR to SolarWinds Fail

kendhe

I've set up Cisco Call Manager Publishers in SolarWinds, and enabled CDR output on multiple Cisco Call Manager Publishers. I successfully set up CDR uploads from all my Call Manager Publishers to an SFTP server. I cans see CDR records in the correct associated folders on my SFTP server. I set up CDR polling via SFTP in SolarWinds, but SolarWinds is not processing the CDR files. I'm not getting any kind of error, so I don't see what's wrong. Has anyone else had this problem?

ahmed.soliman

you see the files but no output, right !

I had the same issue when I had 1 publisher and 6 subscribers and I added only the publisher to VNQM as it is the server which collects CDR/CMR info from subscribers then send it to the FTP server.

However, my problem was solved when I added all the Call Managers to VNQM, the publisher and teh 6 subcribers