UDT Can't find Port where device is connected to

rafa_awin

Hi everyone,

I just installed UDT 3.3 (30 days test license) on our environment (NPM 12.2, NCM 7.7, IPAM 4.5.2)

I added 2 switches to our UDT for testing. 1 core switch and 1 access switch.

Did a port discovery for those devices and they are now showing on UDT.

BUT... I can't see the VLAN or MAC Address that are on the ports.

I then added a device to the watch-list and I can see that it get's the correct VLAN and Subnet but it tracks it to the Layer 3 interface on the Core switch and not on the interface on the access switch.

Does anyone have the same issue?

BTW my access switch is a Cisco Catalyst 2960-X.

on the Discovery I marked it to get Layer 2 and Layer 3 Topology.

Thanks!

Rafa.

rafa_awin

After opening a support case I found where the issue was.

To get the mac address information of a vlan on a switch you need to allow context on snmp (If your switch support it)

Here is a link describing this:

Layer 2 / Layer 3 data not visible when using SNMPv3 - SolarWinds Worldwide, LLC. Help and Support

Thanks,

Rafa.