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SSL error on DPA v9.2

Hi All -

I'm getting the following error, or something similar, in all my browsers when click on an item, such as an advisor message, in the Orion integration of DPA:

An error occurred during a connection to 10.101.98.5:8124. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

I located the following discussion in the Web Helpdesk forum, WebHelpDesk Reported to have a Weak Ephemeral Diffie-Hellman Public Key, which seems like the correct solution, but I cannot locate where in DPA this xml file would be found. We're running Java 8, so I'm pretty sure it's not that.

Help?

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ssl error

dh key

ssl_error_weak_ephemeral_dh_key

Accepted answers

All comments

mandevil

What flavor/version of browser are you running? We've seen this recently with latest FF.

Can you attempt from another browser and see if you get the same error?

holj102

Currently, Firefox 39.0 is the browser I'm using and that's giving the error. IE 10 pops up warnings (twice in a row), but eventually lets me through. Chrome 43.0.2357.134 had no problems.

We generally prefer FF around here, but we can use something else in the meantime.

mandevil

OK, you confirmed a known issue with FF. Sorry for the inconvenience! We're looking into this.