Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

External Process Return Value

When an external process monitor fails all we get is "The return value does not match the expected value." In some cases, the return value has some meaning. Can you please also include the actual return value instead of just saying it didn't match.

Thank you,

Adrian

Find more posts tagged with

Accepted answers

christineb

Hi Adrian - thank you for the feedback! We hear you and we're tracking this one for a future release. For internal users it's TT#65.

--Christine

All comments

MarieB

Hi Adrian--

I've marked this for the PM to review.

christineb

Hi Adrian - thank you for the feedback! We hear you and we're tracking this one for a future release. For internal users it's TT#65.

--Christine

sspca

Hi - this message is good news as it means you are up and running. what you have to do now is create a new monitor with the expected return value of 1. make sure the process or application is running on the server.

i changed my Notification control to:

Accumulative failures to 1

Max alerts to 1

my alert then went to green as the application was running. do not force test on the monitor you have to just sit and let it reach it's 100% status and then all will work in almost real time.

make sure your startup directory is where you put your script i.e. c\script (thi sis on the server holding monitor not the server you are monitoring.