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NTA error QoS interface details

tfbissett

Installed NTA 3.5 and collecting data. Tried to access interface details to review QoS stats and recieve error:

Could not find stored procedure 'dbo.swsp_GetCBQoSConfigurationDetails'

Anyone seen this before?

Thx Tom

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jswan

Yeah, I had this same problem, among others. I opened a support ticket and they sent me a SQL query to run, which got rid of the error. Now I'm getting "There is no active cbQoS policies" and "No data for selected time period". Guess I need to open another ticket on that one.

Getting pretty frustrated with NTA lately.

jonesy

Guys have a look at this post and see if it replies to you. If it does it's worth getting a support ticket raised as it might help speed up the next release.

tfbissett

can you post the SQL query to get rid of the error?

netkomp

I have exactly the same problem here.

PLEASE lets have a solution on this asap - if possible then let me have the SQL query as a temporary solution. I cannot use Netflow as it is right now :-(

chris.lapoint

For those experiencing this issue, please raise a support case with a reference to this thread. This will allow us to track this properly and ensure that dev can work on a fix that resolves this permanently. Also, it will allow to prioritize a KB article in the meantime that will include any workarounds.

tfbissett

I have logged a support case, Case #114367 - "Cannot get to interface details in NTA"