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Report Images have Stopped Displaying

ecfrs

Hi All,

This did used to display, and i've not made any alterations or changed the logo at all.

All I get when I look at the Report editor is this:

If I go to change thelogo, it still comes up with the red cross.

Any ideas?

Thanks

Chris

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Accepted answers

All comments

cjfranca

The name or logo shape can look different to what it was before, or standard format.

If it was a change of server, you may need to copy the set of the old reports to the new.

ecfrs

Hi cjfranca,
I built my solarwinds infastructure from scratch about 6 months ago.I have the same servers etc and have not needed migrate any data to new servers etc. for any reason.

cjfranca

I think that's the image format is not accepted.

ecfrs

Ok......so I started downloading a few test images in different formats.

Went to apply them and the logo was back!!!

I've changed absolutley nothing.

Has anyone seen this before?

cjfranca

You have to see if the image is on the right track?
normally are estenções .jgp gif

ecfrs

But surely the default Solarwinds logo thats there when you install the product wouldn't be in the wrong format?

cjfranca

http://oriondemo.solarwinds.com/NetPerfMon/images/SolarWinds.Logo.gif

cjfranca

No remane the image, only change it.