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Delayed email delivery

This is another issue that I ran into while working on setting up an alert. Parent thread: Setting up trigger condition for an alarm.

Okay, so here is the problem:

I have set up a custom SQL alert to send me mails everytime an interface shows errors/discards above a threshold.

But What I am seeing is very random. Sometimes, I get email for one of the interface almost instantaneously ( sometimes, I have to disable/re-enable the alert for this) , and sometimes I don't get any email at all. Again after random time interval ( sometimes even 3-4 hours) , I get emails for the rest of the interfaces at almost same time instant. So, it's very random when am I going to get emails.

I don't think that it's a problem with my SMTP server as same server is working fine for other configured alerts.

Any ideas?

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Ritika

I tested my alert and these are the test logs:

9/22/2011 2:28:54 AM:    Initiating test for alert MyTest.
9/22/2011 2:28:54 AM:    Retrieved 1 actions for alert MyTest.
9/22/2011 2:28:54 AM:    Preparing action type EMail to test alert MyTest.
9/22/2011 2:28:56 AM:    Email 'Alert: Errors/Discards on ${InterfaceID} ${FullName}' from 'Alert: Errors/Discards on ${InterfaceID} ${FullName}' to '"Network Performance Monitor" <nobody@world.deshaw.com>' has been successfully handed to the local mail handler for alert MyTest.
9/22/2011 2:28:56 AM:    Action type EMail for alert MyTest completed successfully.
9/22/2011 2:28:56 AM:    Completed action type EMail for alert MyTest.
9/22/2011 2:28:56 AM:    Completed test for alert MyTest.

SQL Management studio is giving me 6 rows , one row for each interface. So I should have received 6 emails after testing the alert. But again I got only 1 email. What am I doing wrong?

~Ritika

mrxinu

Hey Ritika,

Two things - first, the test button on the advanced alert manager only tests the actions, not the trigger. If you configured it to write to the NetPerfmon Event Log and send an email it'll do exactly that, exactly once. Second, if you meant for the reference to the parent thread to be a link where I can read more about the specifics of the alert configuration it didn't work. Can you drop me a link to that thread?