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IP SLA upgrade and Jitter Operation

I have a couple of devices in VoIP monitor before upgrading to the new IP SLA. Now I have a VoIP Jitter operation that is grey. I can't delete it and I have tried readding it with no change. I have manually removed the SLA config from the router and redone it. The router responds to SNMP with no problems and the call path in the other direction (hub --> spoke) works fine. The path spoke --> hub worked fin (showed green) before the upgrade.

I am not sure what else to look at.

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pguenther

So I got the operation added successfully, however there is another copy of the same thing listed as unknown. I can't get rid of it. Any ideas?

chris.smouse

pguenther -

Can you go to IPSLA Manager Settings -> Edit or delete operations -> select the operation you want to delete, and then click the Delete button with the red X?

pguenther

When I do that it asks me to confirm the delete which I do and then it goes back to the IP SLA Manager setting screen and the unknown operation is still there.

pguenther

Do I need to manually delete something from the database?

MattB

We're having similar issues. Has this been resolved?

macnugetz

MattB,

Have you tried deleting them and recreating them? If this is not an option, go ahead and please open a support ticket.

HTH,

Craig

pguenther

My issue was resolved with a support ticket. We had to get a developer on a goto meeting and the device was manually deleted from the database.