Adding a new user to EOC

FormerMember

Am I missing something here....?

When I add a new user to Orion EOC do I really have to enter in credentials for each Orion server that that user has access to? For instance, my EOC has 9 Orion's. When I add a user it tells him they do not have access to any Orion's. I then go into the User's account information and see that all of the Orion's credentials are blank.

Do I really have to enter this information in for each user I add or is there like a default account that can be used for each user?

Please help!

RogerWong

You can choose to manage the Orion NPM credentials for each user, or you can allow your users to manage their own Orion NPM credentials.

1. In Manage Users > Edit User, change Who should manage Orion credentials to User.

2. Check User is permitted to see data from this Orion server for at least one Orion NPM server.

3. Click Update User.

While you still have to check User is permitted to see data from this Orion server box for each Orion NPM server you want the user to see data from, they can now fill out their own credentials instead of you doing it for them. When they next log in, Orion EOC directs them to type in their credentials on their Manage Orion Logins page.