The remote device provided an empty list of values

Raidmeuk

I have a number of servers that keep coming up with "The remote device provided an empty list of values" for the CPU's

Is there any easy way to fix this ??

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Fodome

Raidmeuk,

The following Knowledge base article explains why you are getting this, how to temporarily fix it and how to permanently fix it:

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1097

Sincerely,

Chris Foley - SolarWinds - Support Specialist
Support: 866.530.8040 | Fax: 512.857.0125
network management simplified | solarwinds.com

adamd2929

I had this problem with some virtual AIX servers after dynamically changing the number of CPUs. The SNMP agent on AIX wasn't smart enough to detect this change, but after restarting the SNMP agent the problem went away.

Maybe restarting the SNMP service/agent/daemon on the device that you are monitoring will fix your problem?

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