WPM Work Agent Password Override

marmdale

We are having issues successfully playing transactions in the player under local worker users SEUM-USER-1 through SEUM-USER-7 that use soft certs.

We believe we need to install the soft certs to the local worker accounts.

We were given a set of instructions to use the parameter workerUserPasswordOverride so that we could have a known password for the accounts, login and import the soft certs.

This did not seem to work for us. Setting the password through mmc will mean the service will drop and recreate the account (losing any settings we have applied to the account).

The instructions we have involve:

1. Stopping Solarwinds WPM Playback Service and WPM Playback Proxy service.

2. Modifying the SolarWinds.SEUM.Agent.Service.exe.config file to set a value for workerUserPasswordOverride.

3. Remove the AgentSettings.dat file

4. Start the Solarwinds WPM Playback Service and WPM Playback Proxy services.

We are attempting these changes on a Remote Player (we cannot run the transactions on a player local to the server).

There is no WPM Playback Proxy service.

After performing the steps and granting "Allow log on locally" to the SEUM-USER-1

jiri.tomek

Hello,

you should not set password via mmc. If you set password via config file and workerUserPasswordOverride, delete AgentSettings.dat file and restart player, it will recreate accounts itself. After that you can login using password from workerUserPasswordOverride to these accounts.

Or, if you can use domain accounts you would have easier life, you could set certificate via GPO.