nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
- SolarWinds Academy
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

APE Installation Error - Windows Server 2025

jopari

When attempting to install a the newest version of SolarWinds APE, the installer errors with "Operating system: Windows Server 2025 does not meet the system requirements for SolarWinds Platform."

We know this is incorrect as the SolarWinds Platform requirements states Windows Server 2025 is supported. Here's what our team determined…

We were able to find a workaround for this issue.
This is still an issue with the latest installer not properly developed for backwards compatibility.

Though the error claims to be Windows Server 2025 isn't supported, which we know is a false statement and should be removed from the installer completely, the issue was the main polling engine version mismatch with the latest installer's version.

Our main polling engine is on version 2026.2.1
The latest installer is version 2026.2.2

If a newer version of the installer was run already, then an older version of the installer must be run before installing the version that matches the main polling engine.
In this case, I tried to install Solarwinds-OOAE-2026.2.2-OfflineInstaller, which errored.
When attempting to install the version that matches our main polling engine, Solarwinds-OOAE-2026.2.1-OfflineInstaller, it errored with the same Windows Server 2025 not supported error.

This is what fixed that specific scenario...

Run the Solarwinds-OOAE-2026.2.0-OfflineInstaller
- There will be a version mismatch error preventing from going further
- Cancel the installation once the error occurs
Run the Solarwinds-OOAE-2026.2.1-OfflineInstaller
- The Windows Server 2025 unsupported error is no longer present
Continue with the installation
Follow the configuration wizard

If a newer version of the installer wasn't run already, then running the installer equivalent to the main polling engine's version works fine.
Meaning on a server we hadn't run any installers on, the Solarwinds-OOAE-2026.2.1-OfflineInstaller worked without error.

This must be something to do with the installer's cache, lack of backwards compatibility, and improper error detection.

Find more posts tagged with

installer

online installer

orion

Additional polling engines

Comments

There are no comments yet

Quick Links

Dynamic Interface Dashboard; HTML/JS
I wanted to share a new dashboard a co-worker ( @mblackburn ) came up with to help us better view groups of interfaces and various metrics for each. Using a single HTML widget, we are able to visually compare numerous different interfaces by populating each interface dataset onto its own graph. We are able to view…
PALO-ALG - Logging
PALO-ALG - Logging.xmlPalo Alto Networks ALG Security Technical Implementation Guide :: Version 2, Release: 3 Benchmark Date: 27 Oct 2022
Alert HTML Content
Alert Cleared.htmlHello, I would like to share the HTML template details we have prepared so that Solarwinds alarms can become more meaningful. It can list alarm object details and connected device details separately in HTML template. Except for object and device details, you can easily add custom property information…
Cisco ASR Devices
Cisco ASR Devices.pollerCisco ASR Devices